Administration Assistant
Ashcourt are currently recruiting for an Administration Assistant to join our busy Aggregates and Waste division.
We are looking for someone hands on, who is happy to have a flexible workload and perform a range of duties which may change from time to time base on the business requirements. Based in a busy operational office, fast paced environment part of a large team.
Starting salary £18,500 per annum
- Answering and effectively dealing with Aggregate, skip, and general calls and email enquiries, as well as customer complaints and queries.
- Assisting in the welcoming of guests, clients and employees - navigating questions or problems to the appropriate individual.
- Recording, processing and coordinating internal and external customer orders and confirming all orders and enquiries where necessary.
- Assisting with the productivity of daily operations by ensuring all relevant and necessary information, orders and individual job requirements are up to date and correct.
- Assisting in the coordination of dispatch orders and utilising software to ensure maximum efficiency
- Daily administrative tasks – ensuring all driver paperwork is collected and orders are checked and completed in a timely manner in preparation for invoicing.
- Being a point of contact for our drivers, providing operational support, being responsible for giving effective and clear instructions and ensuring their questions and/or concerns are dealt with effectively.
- Building and maintaining strong relationships with customers and employees internally and externally, to ensure operational performance and continuous loyalty and custom.
- Being a point of contact for PPE orders within our division and ensuring orders are placed, delivered and distributed accordingly.
- Liaising with sales ledger to answer queries