Administration Assistant

Ashcourt are currently recruiting for an Administration Assistant to join our busy Aggregates and Waste division.

We are looking for someone hands on, who is happy to have a flexible workload and perform a range of duties which may change from time to time base on the business requirements. Based in a busy operational office, fast paced environment part of a large team. 


Starting salary £18,500 per annum 


-    Answering and effectively dealing with Aggregate, skip, and general calls and email enquiries, as well as customer complaints and queries. 

-    Assisting in the welcoming of guests, clients and employees - navigating questions or problems to the appropriate individual.

-    Recording, processing and coordinating internal and external customer orders and confirming all orders and enquiries where necessary.

-    Assisting with the productivity of daily operations by ensuring all relevant and necessary information, orders and individual job requirements are up to date and correct. 

-    Assisting in the coordination of dispatch orders and utilising software to ensure maximum efficiency

-    Daily administrative tasks – ensuring all driver paperwork is collected and orders are checked and completed in a timely manner in preparation for invoicing.

-    Being a point of contact for our drivers, providing operational support, being responsible for giving effective and clear instructions and ensuring their questions and/or concerns are dealt with effectively.

-    Building and maintaining strong relationships with customers and employees internally and externally, to ensure operational performance and continuous loyalty and custom. 

-    Being a point of contact for PPE orders within our division and ensuring orders are placed, delivered and distributed accordingly. 

-    Liaising with sales ledger to answer queries